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Service Cloud Developer (m/f/d)

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Date: Aug 13, 2022

Location: Ratingen (Headquarter), Germany, 40882

Company: ESPRIT Europe GmbH

Esprit isn’t just an Employer. It is more than a fashion brand, staying true to our core values of sustainability and diversity.

We are looking for real personalities. Smart characters with attitude, corners and edges. We love what we do. And so should you.


You are a team-player loving to take challenges together with your colleagues?

You would like to work in a company whose products are well-known and support such company in its success? 


Then apply now as

Service Cloud Developer (m/f/d)  

to support our Team. (ID 23021)


Your tasks

  • You are responsible for the set-up and the further development of the Salesforce Service Cloud as a central CRM system for our big Esprit Friends family
  • You coordinate the evaluation, scope, and complete new development requests
  • You perform hands-on solution design, do prototyping and create proof-of-concepts, as required in support of current and new projects
  • You edit day-to-day administrative functions including general configuration, user account maintenance, workflows, user support and other routine tasks
  • You complete regular internal system audits and prepare for salesforce’s three annual updates
  • You continuously improve the platform to enable growth and high time-to-market
  • You manage the Data Model, import processes and automations
  • You identify and mitigate risks in processes and technologies
  • You provide domain expertise, technical direction and risk assessment in support of development projects


Your skills

  • You have at least 3 years knowledge of platform configuration, administration and architecture
  • You have expert knowledge of the platform and of the Sales & Service Cloud to develop Salesforce solutions
  • You have expert knowledge of Apex classes, VisualForce pages, Lightning Component,, workflows, Process Builder, Flows, Application Programming Interface (API) and Web Services to develop and customize applications
  • You have knowledge of integrating Service cloud with Commerce cloud
  • You have knowledge of Security technologies like OAuth, SAML, OpenID connect to integrate data between systems, applications and data warehouse using ETL tool such as Informatica/Dell Boomi both on-premise and cloud to develop Salesforce solutions
  • You have knowledge of Salesforce Web Services, middleware integration with Salesforce, JavaScript, XML, JSON, SOAP, REST Web Services and the ability to develop and customize applications in a Salesforce platform
  • You have knowledge of business processes and IT project delivery methodologies, such as Software Development Life Cycle (SDLC), Agile methodology, the development of continuous integration
  • You have experience in developing applications with knowledge of Salesforce service Cloud, Lightning, and Mobile Application platforms
  • You have experience in data modelling, data warehouse, and data visualization


Our Benefits

  • We have a flexible mobile office arrangement that allows you to choose your work location at least two days a week
  • We are a team that places a lot of value on collegial and open cooperation, open feedback is always appreciated
  • With us you get 40% staff discount on our entire product range
  • We don't have a dresscode, you can wear whatever you feel comfortable in. Get inspired:
  • We offer you of course a subsidy for public transport or you can park on one of our free parking spaces 
  • We have an award-winning canteen that provides you with really tasty and healthy food every day


Are you a good match for this Job?
Then please submit an application with your salary expectations and an indication of your earliest starting date. Please feel free to contact Jan Limbach if you have any questions.