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e-Commerce Project & Process Manager (m/f/d)

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Date: Mar 24, 2021

Location: Ratingen (Headquarter), Germany, 40882

Company: ESPRIT Europe GmbH

Esprit isn’t just an Employer. It is more than a fashion brand, staying true to our core values of sustainability and diversity.

We are looking for real personalities. Smart characters with attitude, corners and edges. We love what we do. And so should you.


You are a team-player loving to take challenges together with your colleagues?

You would like to work in a company whose products are well-known and support such company in its success? 


Then apply now as

e-Commerce Project & Process Manager (m/f/d)  

to support our Team. (ID 15082)




Your responsibilities

  • You support the Head of e-Commerce Operations in monitoring, control and the continuous development of the Omnichannel Operations, with a strong focus on logistics operations, Customer Service and Payment
  • You manage interdisciplinarily projects in the field of e-Commerce and Omnichannel
  • You identify weaknesses and potentials in the complete e-Commerce Value Chain and you are responsible for the initiation and management of cross-field process optimizations
  • You optimize the cost structure, with focus on external service providers
  • You are responsible for the continuous and sustainable optimization of the customer satisfaction, with the vision to offer  “Best in Class Operations”
  • You are responsible for the monitoring and controlling of all projects in the e-Commerce Area


Your skills

  • You have a degree in economics or a comparable field, combined with several years of experience in a comparable position
  • You have deep experience in the realization and management of complex projects
  • You have experience in the management of external service providers
  • You could gain experience in the optimization and management of a semi-automative e-Commerce warehouse
  • You have a hands-on mentality and a solutions and focused way of working
  • You are characterized by your structured and analytical way of thinking
  • You have strong communication skills and you are able to motivate internal and external teams
  • You have strong interest in innovative retail concepts and modern technology


Our Benefits

  • We have a flexible mobile office arrangement that allows you to choose your work location at least two days a week, plus we have flexible working hours and every second Friday paid off! 
  • We are a team that places a lot of value on collegial and open cooperation, open feedback is always appreciated
  • With us you get 40% staff discount on our entire product range
  • We don't have a dresscode, you can wear whatever you feel comfortable in 
  • We offer you of course a subsidy for public transport or you ca park on one of our free parking spaces 
  • We have an award-winning canteen that provides you with really tasty and healthy food every day


Are you a good match for this Job?
Then please submit an application with your salary expectations and an indication of your earliest starting date. Please feel free to contact Gesa Koller if you have any questions.