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Customer Service Specialist

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Date: May 24, 2023

Location: Helsinki, Finland, 500

Company: ESPRIT Europe GmbH

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About the job 


You know what you want, and you know that a job today is more than a job - it's about working in a world that inspires you. We love diversity and your unique contribution to what makes Esprit a great brand. Join the Esprit Family, an international lifestyle company, and make a difference in that great  
'world of fashion'. 
At the moment we are looking for a  
Customer Service Specialist  
Based in Helsinki 
As a Customer Service Specialist you have commercial and logistical talent, combined with excellent communication skills.  
You are service-oriented and you can fully identify with our company values.


Tasks And Responsibilities 

  • External and internal customer service (B2B) and sales support  

  • Customer master data and order book management, including for. ex. 

  • General master data, discounts, returns 

  • Order book changes, follow-up, cancellations 

  • Order creation 

  • Crediting, finance follow-up 

  • Contract maintenance 

  • Logistics and delivery follow-up 

  • Local facility support 

  • Local marketing support 




  • Education at Bachelor’s level, preferably with a commercial background 

  • 3-5 years of work experience 

  • Good knowledge of Word and Excel 

  • Knowledge of SAP is a plus 

  • Good knowledge of Finnish and English, both spoken and written 

  • Good communication and social skills 

  • Being able to work both in a team and independently 

  • Strong organizational, analytical and problem-solving skills 

  • Fast and accurate 

  • Positive, customer-friendly, commercial attitude 

  • Resilient and flexible attitude 

Are you the person we are looking for? 
Apply then now!