Customer Service Specialist

About the job 

You know what you want, and you know that a job today is more than a job - it's about working in a world that inspires you. We love diversity and your unique contribution to what makes Esprit a great brand. Join the Esprit Family, an international lifestyle company, and make a difference in that great  
'world of fashion'. 
 
At the moment we are looking for a  
Customer Service Specialist  
Fulltime  
Based in Helsinki 
 
As a Customer Service Specialist you have commercial and logistical talent, combined with excellent communication skills.  
You are service-oriented and you can fully identify with our company values.

Tasks And Responsibilities 
 

• External and internal customer service (B2B) and sales support  

• Customer master data and order book management, including for. ex. 

• General master data, discounts, returns 

• Order book changes, follow-up, cancellations 

• Order creation 

• Crediting, finance follow-up 

• Contract maintenance 

• Logistics and delivery follow-up 

• Local facility support 

• Local marketing support 

Profile 

• Education at Bachelor’s level, preferably with a commercial background 

• 3-5 years of work experience 

• Good knowledge of Word and Excel 

• Knowledge of SAP is a plus 

• Good knowledge of Finnish and English, both spoken and written 

• Good communication and social skills 

• Being able to work both in a team and independently 

• Strong organizational, analytical and problem-solving skills 

• Fast and accurate 

• Positive, customer-friendly, commercial attitude 

• Resilient and flexible attitude 

Are you the person we are looking for? 
 
Apply then now!